Mastercard strategies for reducing chargebacks: Dispute deflection and resolution
Payments landscape
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As digital transactions grow, so do chargebacks—especially card-not-present disputes. Nearly half are due to fraud, and over a quarter stem from first-party misuse. These disputes are expensive, with many merchants spending six figures annually on prevention tools. In this session, see how to reduce chargebacks by resolving disputes more efficiently using integrated platforms like Stripe. Learn about the key causes, prevention tactics, and ways to cut costs while staying protected.
Speakers
Melanie Fuller, SVP, Product Management, ETHOCA, a Mastercard Company
Ishan Virk, Product Manager, Stripe
